A Community-Led Effort to Improve Healthcare Literacy
Today’s healthcare system is complex and can be hard for patients to use. Many people feel confused and frustrated by hard-to-understand health insurance information.
The Healthcare Literacy Council is addressing this challenge by leading a public education campaign to help people make better use of their healthcare, avoid unnecessary emergency room visits and get the care they need—more affordably and effectively.
Learn more about:
Community Classes
The Council’s education program empowers people in Far East Contra Costa County with the information they need to become more confident and informed healthcare consumers. The Council trains local college students as ambassadors to deliver healthcare literacy classes to older adults, high schoolers and other community groups across Far East Contra Costa County. Ambassadors will begin outreach in January 2026.
Healthcare Literacy Ambassadors
Healthcare Literacy Ambassadors are a vital component of the program, serving as trusted messengers who share healthcare literacy tools and information with their community. By helping others better understand how to use their healthcare, ambassadors promote informed decision-making and support healthier communities.
Responsibilities
The Healthcare Literacy Ambassador program begins with students from Los Medanos College. The Council plans to grow the program as the campaign expands.
Ambassadors will:
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Attend training sessions covering healthcare literacy content, presentation skills and community engagement strategies
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Host in-person community classes to promote the best use of healthcare options
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Participate in community outreach events
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Share resources on social media
Program Status
The Council is currently training the selected ambassadors, preparing them to educate the community starting in January 2026.
A new group of Ambassadors will be selected in 2027. Please check this website for updates and future opportunities to apply.