A Community-Led Effort to Improve Healthcare Literacy
The Healthcare Literacy Council believes that trusted, community-based messengers play a key role in helping people better understand and use their healthcare. By meeting residents where they are with clear information, the Council aims to reduce unnecessary emergency room visits and help people get the right care more affordably and effectively.
To support this goal, the Council has trained local college students as Healthcare Literacy Ambassadors to share healthcare literacy messages through free community classes, outreach events and social media across District 3.
Learn more about:
Healthcare Literacy Ambassadors
Healthcare Literacy Ambassadors are a vital component of the program, serving as trusted messengers who share healthcare literacy tools and information with their community. By helping others better understand how to use their healthcare, ambassadors promote informed decision-making and support healthier communities.
Responsibilities
The Healthcare Literacy Ambassador Program launched with eight students from Los Medanos College. The Council plans to grow the program as the campaign expands.
Ambassadors:
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Attend training sessions covering healthcare literacy content, presentation skills and community engagement strategies
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Host in-person community classes to promote the best use of healthcare options
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Participate in community outreach events
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Share resources on social media
Program Status
The first cohort of ambassadors is currently attending outreach events and offering community classes. They will be active in District 3 from January through June 2026.
A new group of Ambassadors will be selected in 2027. Please check this website for updates and future opportunities to apply.
Community Classes
Community classes are free, 45-minute presentations delivered by trained Healthcare Literacy Ambassadors in District 3 that break down healthcare basics in clear, practical language. They help community members feel more confident choosing where to go for care and understanding their healthcare options.
Outreach Events
At outreach events in District 3 such as health fairs, festivals and community resource events, Healthcare Literacy Ambassadors connect with residents to share clear, practical healthcare information and resources. These conversations help people better understand their care options and where to go for help.